Use a personal link when every reply should land with one person. Use a channel when a group needs one shared inbox, such as an event crew, a club committee or a community project.
Steps
- Choose a personal link when messages are for you alone, such as one to one feedback or questions.
- Choose a channel when messages are relevant to several trusted people, such as a team, classroom, community or event crew.
- Do not create a channel just because the audience is large. Create it when shared responsibility for the inbox is genuinely useful.
Choose the inbox that matches ownership
Do not create a channel just because several people know about a project. Create one when those people genuinely need shared access to the messages.
Examples and guidance
Use it for a real reason
The choice is about ownership. A musician asking for personal messages needs a personal link. A student society collecting questions for several organisers needs a channel. The person who receives the message should be obvious to the sender before they tap the link.
Good practice
Start with the narrowest option that works. A personal link is easier to manage when one person owns the replies. Move to a channel when a group genuinely needs shared access, agreed responsibilities and a common purpose. That keeps private messages from becoming a vague group task.
One last check
Start personal if ownership is personal. Create a channel only when shared handling is genuinely needed. It is fine to pause the link when the conversation is complete, then use a fresh prompt for the next one.