Vibebo Gifts lets people buy and send eligible products through Vibebo. It supports gifting to Vibebo account holders as well as surprise gifts to people who do not already use Vibebo.
Yes. Vibebo is designed so a sender does not need to receive your private home address. For a surprise gift, the recipient can provide the exact delivery address privately after verifying and accepting the gift.
No. Recipient delivery information is private fulfilment data and is not displayed publicly or given to the sender through Vibebo. Approved fulfilment partners and carriers receive only the information needed to complete the order.
Yes, where the anonymous sender option is available. Anonymous means the sender identity is not shown to the recipient simply when they send the gift. It does not make the transaction untraceable to Vibebo.
Visit Vibebo directly and open Gift Claim. Enter the gift reference and complete the verification required by the claim experience. If you accept the gift, you can then provide the delivery information needed for fulfilment.
The first genuine surprise gift notification is designed around a short gift reference rather than requiring you to click a claim link. Visit Vibebo directly and enter the reference yourself.
No. Vibebo will not require a recipient to provide card details, bank information or a payment simply to verify or claim a gift.
The normal claim period is currently five days. The applicable period can change where payment authorisation limits, fraud controls or operational requirements make that necessary.
Some surprise gift payments can be authorised before the money is captured. The payment may remain pending while the recipient verifies and accepts the gift. If the recipient declines or the claim expires before capture, the authorisation is normally cancelled.
Yes, where the option is available. You can add a personal message and may be able to choose whether your name is revealed. Gift messages are still subject to Vibebo safety rules.
Yes, for products and fulfilment routes that support the service. Vibebo or an approved fulfilment partner can handwrite the message onto a physical card for inclusion with the gift.