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FAQs

Accounts and sign in

Open the registration experience and follow the steps shown there. You will need to provide the information Vibebo currently requests, complete any required verification and confirm that you meet the age requirement.

Use one of the sign in methods shown on the Vibebo sign in screen. Available methods can depend on the account, browser and device you are using.

Yes, where passkeys are supported for your account and device. A passkey can let you authenticate without entering your password each time.

Open your account security settings and use the passkey controls shown there. Before removing a passkey, make sure you still have another working way to access your account.

Use the password recovery option on the sign in screen and follow the verification steps provided. If you still cannot access the account, contact Vibebo Support.

Try the other account identifier accepted by the sign in screen. If you still cannot find the account, contact Vibebo Support with enough information for the team to help without exposing private account data.

Yes. You can access the same Vibebo account from supported devices as long as you can complete the required sign in or security checks.

Change your password if your account uses one, review your security settings and remove any access method you do not recognise. Contact Vibebo Support promptly if you cannot secure the account yourself.